Rauzan International

Terms& Conditions

Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of the RAUZAN INTERNATIONAL e-commerce website (the “rauzaninternational.com site”). Please read them carefully as they affect your rights and liabilities under the law. By using the site and/or registering on the site, you agree to these Terms and Conditions and to our Privacy and Cookies Policy.


The https://rauzaninternational.com site is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy Policy. By using the https://rauzaninternational.com site you agree to be bound by these Terms and Conditions and our Privacy Policy.

1.2 These Terms and Conditions govern your use of the https://rauzaninternational.com site in general, the products that you purchase from RAUZAN INTERNATIONAL e-commerce website all services provided in connection with them.


2.1 You must ensure that the details provided by you on registration or at any other time are accurate and complete.


3.1 We may update these Terms and Conditions at any time by revising details of this page. We recommend that you visit this page every now and then to see the changes made, as they are binding on you whenever you choose to continue purchasing products in our stores and the https://rauzaninternational.com online shop, and if you continue to use the site. These Terms and Conditions were last updated on 1st March 2022.


3.1 When you register to use https://rauzaninternational.com you will be asked to create a password. You should keep this password confidential and not to disclose or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If RAUZAN INTERNATIONAL has a reason to believe that there is likely to be a breach of security or misuse of the RAUZAN INTERNATIONAL Webstore site, we may require, you to change your password or we may suspend your account.


4.1 The content of the https://rauzaninternational.com is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the https://rauzaninternational.com site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the RAUZAN INTERNATIONAL Webstore site without written permission from https://rauzaninternational.com .

4.2 No license is granted to you in these Terms and Conditions to use any trademark of RAUZAN INTERNATIONAL, or its affiliated companies.


5.1 You may not use the https://rauzaninternational.com site for any of the purposes set out below (this includes any use by you of the Community sites – see paragraph 6 below for further information about the Community sites):

  • Gaining unauthorised access to other computer systems

  • Interfering with any other person’s use or enjoyment of the https://rauzaninternational.com site

  • Making, transmitting or storing electronic copies of materials protected by

  • Transmitting material containing any form of advertising or promotion for goods and services, junk mail, chain letters or “spam” Impersonating another person

  • Referring to specific website addresses outside of the https://rauzaninternational.com site

  • Advertising.

5.2 https://rauzaninternational.com reserves the right to refuse to post material on the https://rauzaninternational.com site or to remove material already posted on the https://rauzaninternational.com site. You must not try to re-post material that https://rauzaninternational.com, has refused to post on the https://rauzaninternational.com site or has previously been removed from the https://rauzaninternational.com site.

5.3 You will be responsible for all losses, costs and expenses reasonably incurred by us, all damages awarded against us by a court and all sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  • Any claim by any third party that the use of the https://rauzaninternational.com site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or is in breach of any applicable law, regulation or code of practice; and

  • Any claim by any third party that the use of the https://rauzaninternational.com site by you infringes that third party’s copyright or other intellectual property rights of whatever nature.

5.4 By submitting material you are granting https://rauzaninternational.com a perpetual, royalty-free, non-exclusive license to reproduce, modify, translate, make available, distribute and sublicense the material in whole or in part and in any form.


6.1 The https://rauzaninternational.com site includes a number of community sites, which may allow users to interact with each other via message boards, and other user forums (the “Community sites”).

6.2 We advise you not to post or in any way reveal any of your personal details on the Community sites (for example: your address, telephone number and/or email).

6.3 The https://rauzaninternational.com site does not control or moderate the content placed on the Community sites. However, https://rauzaninternational.com reserves the right to refuse to post material, to remove material posted on the Community sites and to contact you in the event that there are concerns about the content you have added to a Community site. The site may review or edit the content of the Community sites.

6.4 https://rauzaninternational.com makes no representations as to the validity of any opinion, advice, information or statement displayed on the message boards by third parties. You are solely responsible for the content of your messages posted on the message boards and the views expressed by individuals do not represent the views of https://rauzaninternational.com.


As a convenience to RAUZANINTERNATIONAL customers, the https://rauzaninternational.com site may include links to other websites or material. https://rauzaninternational.com is not responsible for any of these websites or material, which is beyond its control.


Some areas within the https://rauzaninternational.com site may contain advertising and sponsorship. Third party advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the https://rauzaninternational.com site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material provided by third parties.


9.1 https://rauzaninternational.com aims to offer a fault-free service. However, if a fault occurs in the service, you should report it to the customer services (see paragraph 24 below for contact details) or by email at info@rauzaninternational.com and we will attempt to correct the fault as soon as we reasonably can.

9.2 https://rauzaninternational.com site may occasionally restrict access to the site to allow for repairs, maintenance or the introduction of new facilities or services.

9.3. Some purchases made on the https://rauzaninternational.com site will also be governed by specific product terms – If you are unsure about anything related to purchasing of any product, please contact customer services for further assistance.


10.1 We have taken care to describe and show products as accurately as possible. Despite this, products may vary from their descriptions, product images are for representation purposes only and may vary slightly from the actual product. If there is anything that you do not understand, or if you wish to obtain further information, please contact customer services (see paragraph 24 below for contact details).

Descriptions/performances of products stated against each are based on the catalogue and technical literature printed by the manufacturers/agent. Therefore, the write up provided against each product is not that of https://rauzaninternational.com and subject to change without prior notice.

10.2 Price may sometimes differ between RAUZAN INTERNATIONAL Stores and https://rauzaninternational.com ; you will be charged the price on the https://rauzaninternational.com upon use of this site. We are under no obligation to honour any in-store price or promotion in the event that it differs from those on the rauzaninternational.com site.

10.3 If, by mistake, we have underpriced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the product to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the product at that price. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our refund policy in paragraphs 16 & 17 below.

10.4 The payment may be processed prior to https://rauzaninternational.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.

10.5 The price of a product does not include the delivery charge, which will depend on the delivery method you choose and will be added during checkout. See paragraph 15 below.

Select your currency
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
  • Attributes
  • Custom attributes
  • Custom fields
Click outside to hide the comparison bar